Accord Healthcare Testimonial

We conducted a recent interview with The Head of HR Europe at Accord Healthcare, David De Mello:

“With Accord Healthcare demonstrating growth of 186% over the last five years, the business needed a HR system that could be implemented quickly and provide useful features “out of the box”.
I was very familiar with the HR systems from Oracle and SAP having implemented and managed them in previous organisations.
I also had a clear idea of what I wanted to meet the business need and was impressed by the existing HR system Accord Healthcare were using, which was provided by Mike Povey’s company, CTM.
Talking to Mike about ‘Empresa HR’, the new web-HR solution that his company had developed, both myself and the business were quickly convinced that Empresa HR would be able to meet our Companies current UK needs, which covered three business units, as well as a future need, encompassing 15 European countries.
I found the planning and implementation phase very well-constructed, with the data contained in the existing HR system being transferred relatively painlessly, in part due to Empresa’s functionality.
Following implementation, I was relieved to find functionality, which was difficult to configure and maintain in Oracle and SAP HR, was available and usable within a very short period of time, after the data had been migrated and sense checked.
Manager access, Employee self-service, holiday booking, training and absence calendars, HR and management reports, integrated online document filing and letters were quickly up and running and fully operational within the UK businesses. I found the support provided by Mike and his staff enabled our HR team to continue to develop the functionality and this has proved invaluable in the goal of forming a new business and HR function.
The feedback from the business managers has been extremely positive after initial training was given in how to use their Management access and view people reports.
I am now able to provide detailed HR reports to my monthly Senior Management team meetings. These have provided valuable insight in making decisions, related to the growth of the business and its continued success.”

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